Terms of Service & Disclaimer

Effective Date:  from 01/01/2024

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These Terms of Service (hereinafter referred to as the "Terms") govern your access to and use of the website operated by SORUDO ("we," "us," "our"), including any content, functionality, products, services, and online courses offered on or through the site. By accessing or using our website, you agree to be bound by these Terms and our Privacy & Cookie Policy. If you do not agree with these Terms, you must discontinue using our site immediately.

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1. Scope and Purpose

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SORUDO operates this website for the following purposes:

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• Sale of Products: Our website offers products, including safety gear and other related merchandise, available for purchase.

• Educational Content: We provide articles, videos, and other educational materials designed to promote safety and personal development.

• Online Courses: Users can purchase and access digital learning materials and enroll in our online safety^self/defense training programs.

• In-Person Services: Users can sign up for in-person training, workshops, and seminars.

• General Information: We also provide information about our organization, mission, and upcoming programs and events.

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By using our website, you acknowledge and accept that the content provided is for educational and informational purposes only.

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2. User Obligations and Acceptable Use

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Users of our website are granted limited, non-exclusive access to:

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• View and Access Content: You may browse our educational content for personal, non-commercial use.

• Make Purchases: You may purchase products and services securely via our website.

• Enroll in Courses and Events: Users may sign up for both online and in-person courses, classes, and events.

• Participate in Programs: Users may register for any safety or self/defense programs offered by SORUDO.

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You agree to use our website responsibly and in compliance with applicable laws and these Terms. Prohibited behaviors include, but are not limited to:

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• Misuse of Content: Copying, distributing, modifying, or otherwise exploiting content without our express written consent.

• Spamming: Using our contact forms or other communication tools for unsolicited advertising or promotional purposes.

• Unlawful Activities: Engaging in any activity that violates local, national, or international laws, including fraud, defamation, or privacy violations.

• Infringement of Intellectual Property: All content on the website, including text, images, logos, and videos, is owned by SORUDO and protected by copyright and trademark laws.

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Any unauthorized use of our content or services may result in immediate termination of your access to our website and may be subject to legal action.

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3. Intellectual Property Rights

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All intellectual property rights in the content, design, and functionality of this website are the exclusive property of SORUDO. This includes, but is not limited to, all written materials, images, logos, trademarks, videos, and downloadable resources.

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You may not reproduce, distribute, publicly display, or commercially exploit any material from our website without obtaining prior written permission from us. Unauthorized use or infringement of these rights may result in civil or criminal penalties.

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4. Warranties and Guarantees

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We take pride in the quality of our products and services. Therefore, we offer the following warranties:

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• Merchandise: All merchandise sold through our website is subject to warranties for defects or damages. If you receive an item that is damaged or defective, please contact us in a written form immediately within 14 days to arrange for a replacement or refund.

• Online Courses: We offer a 100% money-back guarantee for our online courses if you are not satisfied with the content or the course delivery, subject to the specific terms of each course (no more than 20% completion of the course).

• Live Seminars: Refund policies for tickets to live seminars and workshops may vary depending on the specific event. Please refer to the individual event details for information on refunds and cancellations.

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We are committed to customer satisfaction and will strive to resolve any issues promptly.

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5. Limitation of Liability

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The content provided on this website, including our online courses, is for educational purposes only. While we endeavor to offer accurate and up-to-date information, SORUDO makes no representations or warranties, express or implied, regarding the completeness, accuracy, or suitability of the content.

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SORUDO is not responsible or liable for any damages or losses resulting from the use of our website or services, including but not limited to:

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• Personal injury or property damage.

• Direct, indirect, incidental, or consequential damages arising from the use of products, services, or information obtained through the website.

• Any improper use of the content provided, particularly when it contradicts its educational purpose.

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Users are responsible for their own actions and decisions based on the information provided on our website considering the local law.

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6. Disclaimer of Content

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All content and services provided through the SORUDO website are intended to promote safety and personal development. We do not endorse or encourage violence or any form of harmful behavior. The techniques, methods, and strategies outlined in our materials are designed to enhance personal safety, and their application should be done responsibly and legally.

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SORUDO is not liable for any harm resulting from the misuse or misinterpretation of the content provided. All users are urged to seek professional advice before applying any of the information presented.

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7. Dispute Resolution and Governing Law

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In the event of a dispute arising out of or relating to your use of the website or purchases made through our website, the dispute shall be governed by and construed in accordance with the laws of the jurisdiction where SORUDO operates, without regard to conflict of law principles.

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You agree to submit to the exclusive jurisdiction of the courts located in Hradec Králové for the resolution of any disputes. In cases where local consumer protection laws apply, you may have the right to bring claims in the jurisdiction in which you reside.

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8. Changes to the Terms

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We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website. It is your responsibility to review these Terms periodically to stay informed of any updates. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

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9. Contact Information

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If you have any questions regarding these Terms of Service or require assistance, please contact us using the following details:

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• Email: levente.zacsko@sorudo.cz

• Address: Československé armády 383/5, 500 03 Hradec Králové

• Phone: +420 777 204 836